Social Media Manager

One place to stay social

View other products

Social Media Manager

Reputation Manager

Listing Builder

Customer Voice

Advertising Intel

Website

Product Information

Social media is hard to do on your own. You need to come up with a nonstop stream of relevant content and engage with customers across all social channels, every single day.

We help by giving your business one place to stay social. Generate leads, schedule ready-to-publish content, and communicate with your followers all from one place. Finally, a tool that makes managing social media simple.

Product Features

Post everywhere from one place: Publish and schedule posts for all your social accounts including Facebook, Instagram, Google My Business, Twitter, and LinkedIn.
Engage your followers: Connecting with your followers is simple. Respond to customers, share ready-to-post content, and build stronger social relationships with your followers.
Generate social leads: Discover new leads on Twitter and engage them with the click of a button!
Mobile-friendly: Use on any device, any time—this means you can post and respond in the moment, and never miss a beat.

FAQS

Look below for the most common questions about Social Media Manager:

01. Which social profiles can you connect and post to with Social Media Manager?

Facebook, Instagram, Twitter, Google My Business (Google Posts), and LinkedIn. From one place, business owners can publish content to multiple social sites with the push of a button, utilize in-line conversations so the context of interactions isn’t lost, and schedule a calendar of posts.

02. How can Social Media Manager help generate visitor leads?

It’s easy! By setting up a list of searches, you can find prospects in your area and start an immediate conversation. Here are 3 easy steps. First, find words and phrases that relate to your business. If you’re known for your promotional items, try “promotional item”. Next, respond to the relevant search results by starting a conversation or making the person an invitation. The system will automatically record all conversations for future viewing.

03. What's social media's role in customer service?

We know that customer service is important, but a lot of churches still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. visitors saying that they’ve gone to a neighboring business after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success in customer retention. 

04. How are social audiences built?

Did you know that 75% of businesses have Facebook pages, but that almost one-third of them have less than thirty-two fans and the last post was 6 months old on average? Building an engaged audience can be difficult, and for many businesses, it’s the reason why they quit updating their pages long ago. In order to create a successful following on social media, every post needs to have value. With Social Media Manager’s ready-to-post content, it has never been easier to provide timely, relevant content for your audience.

05. Can performance be tracked across profiles?

Yes! from one dashboard, monitor changes in Facebook and Twitter reach and see the growth in fans and followers from social campaigns.

06. What are the top features of Social Media Manager?

  • Post calendar―Effectively manage and schedule posts using a convenient calendar view
  • Mobile-friendly—Social Marketing is fully mobile responsive so you can work how you want
  • Analytics—Rich engagement statistics on your social posts
  • Lead finder—Configure keyword searches and geo-targeting to find and engage with your target audience
  • Ready-to-post content library—Use your favorite RSS feeds to discover great content to use in your social media marketing in addition to FREE UNLIMITED royalty-free images.
  • All-in-one composer—Post to Facebook, Instagram, Twitter, Google My Business, and LinkedIn
  • Direct Instagram scheduling―Plan Instagram posts in advance and then sit back while Social Media Manager publishes them automatically
  • Google Posts support―Promote your business upcoming events, make special announcements, share timely offers, and more
  • Configurable notifications―Easily configurable for each of your users— get notifications on new leads, visitor replies, and more
  • Customer engagement―Get an aggregate view of all customer posts and respond to them directly from Social Marketing